Timeline
- First contact date
- Payment dates
- Withdrawal refusal dates
- Support tickets or complaint dates
Evidence checklist
Prepare stronger case records before review.
A structured evidence package helps reviewers understand timing, transaction flow, platform details, and what reports or escalations have already happened.
Start case intakePayments
- Bank transfer receipts
- Card statements
- Wire confirmations
- Exchange deposit and withdrawal records
Crypto records
- Wallet addresses
- Transaction hashes or TXIDs
- Blockchain explorer links
- Exchange support responses
Communications
- Emails and chat messages
- Phone numbers and usernames
- Social profiles
- Website or app links
Platform details
- Account dashboard screenshots
- Terms shown by the platform
- Broker or company names
- Deposit and withdrawal pages
Reports already filed
- Bank or exchange complaint reference
- Police report number
- Regulator report reference
- Identity theft or fraud report confirmation
Do not include secret credentials.
Never send seed phrases, private keys, passwords, OTP codes, exchange login credentials, banking passwords, or remote-access details. A legitimate review can begin with documents, transaction records, and factual summaries.